Shipping Policy
Legal Disclaimer
This page contains general explanations and information on how you can write your own Shipping Policy document. Since we cannot know in advance what specific shipping policies you wish to establish between your business and your customers or visitors, you should not consider this article as legal advice or as recommendations on what you are required to do. If you need assistance or information in creating your own Shipping Policy, we recommend that you seek legal advice.
Effective Date: 01/05/2024
Company: EuroSky Simulation Technologies BV
Location: Scheldestraat 13 1078 GD Amsterdam, The Netherlands
General Information
All orders are processed within 3-21 business day after payment confirmation. Shipment period can be change depends on stock, lead time and production process Orders are not shipped or delivered on weekends or public holidays. In case of unexpected delays (e.g., high order volume, supplier delays), we will notify you by email.
Shipping Methods & Delivery Times
We offer both domestic (within the Netherlands) and international shipping. Estimated delivery times are:
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Domestic (Netherlands): [2–5 business days]
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European Union: [5–10 business days]
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International: [10–20 business days, depending on destination]
Please note: delivery times are estimates and may vary due to customs, carrier delays, lead time and stock conditions or unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on package weight, size, and destination. You will see the final shipping cost before completing your order.
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Standard Shipping: €[amount]
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Express Shipping (where available): €[amount]
Free shipping may apply for orders above €[amount].
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and link to follow your package.
Customs, Duties & Taxes
International orders may be subject to customs duties, VAT, and import taxes in the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs.
Damaged or Lost Packages
We carefully package all items to prevent damage. However, if your order arrives damaged or is lost during transit, please contact us immediately at euroskyamsterdam@euroskysim.com We will assist you with claims and, if applicable, send a replacement.
Damaged or Lost Packages
We carefully package all items to prevent damage. However, if your order arrives damaged or is lost during transit, please contact us immediately at euroskyamsterdam@euroskysim.com We will assist you with claims and, if applicable, send a replacement.